Terms and conditions

These terms apply to your use of videoforensics.com.au. By using this website, you agree to them. If you do not agree, please do not use the website. These terms were last updated on [Day Month Year].

01About these terms

In these terms, “we”, “us” and “our” means Video Forensics Australia, part of Triage Forensic (ABN 48 646 899 747). “You” means anyone who uses this website.

02Information, not advice

The content on this website, including guides, the glossary, examples and checklists, is general information about video and image forensics. It is not legal advice or forensic advice about your matter, and it does not create an expert or client relationship.

Examples, figures and sample logs on this website are illustrative only and are not drawn from real cases. What a particular recording can show depends on the evidence itself, so please contact us before relying on any information here.

03Engaging our services

Sending an enquiry does not create an engagement. We only begin work once you have accepted a written scope and quote, and any engagement is governed by our letter of engagement, which sets out the work, fees, timeframes and responsibilities of each party. If anything in that letter differs from these terms, the letter of engagement applies.

Whoever instructs us, our duty in any expert report or evidence is to the court. Our opinions are independent and do not depend on the outcome of a matter.

04Sending evidence

Please do not send footage, images or other evidence through this website, by messaging app or by ordinary email. Contact us first so we can arrange an encrypted transfer or courier. We are not responsible for material sent to us without prior arrangement, or for any loss of quality or information caused by the way it was sent.

05Using this website

You may use this website for lawful purposes only. You must not:

• Interfere with the website, its security or its availability to others
• Attempt to gain unauthorised access to any part of the website or our systems
• Use the website to send unlawful, harmful or misleading material
• Copy or reproduce content for commercial use without our written permission

06Intellectual property

The content on this website, including text, graphics, illustrations, logos and downloadable resources, is owned by us or used with permission, and is protected by copyright and other laws. You may view, download and print content for your own personal or internal business use, provided you do not change it and you keep any copyright notices.

07Downloads and resources

Resources such as the CCTV evidence preservation checklist are provided as general guidance. You may share them unchanged with people collecting or preserving evidence. They are not a substitute for advice on the specific evidence in your matter.

08Links to other websites

This website links to other websites, including our sister practice, Triage Forensic, and public bodies such as the Office of the Australian Information Commissioner. We are not responsible for the content or privacy practices of websites we do not control.

09Liability

We take care to keep the information on this website accurate and up to date, but we do not guarantee that it is complete, current or free from errors, or that the website will always be available or free from viruses.

To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or reliance on, this website or its content. Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law that cannot be excluded.

10Privacy

Our privacy policy explains how we collect, use and protect personal information, including information you send through our enquiry form.

11Governing law

These terms are governed by the laws of New South Wales, Australia. You agree to the non-exclusive jurisdiction of the courts of New South Wales.

12Changes to these terms

We may update these terms from time to time by publishing a new version on this page. The version in force when you use the website applies.

13Contact us

If you have a question about these terms, please contact us: