Who we help
Independent video and image forensics for everyone who relies on footage
We help lawyers, police, insurers, businesses and individuals understand what video and image evidence can prove. Whoever instructs us, the examination is the same: documented, repeatable and independent, with our duty owed to the court.
Every client receives
An independent opinion
Not shaped to suit the party paying
Documented methods
Every step logged and repeatable
Strict confidentiality
Encrypted transfer and secure storage
Plain-language findings
Clear limits on what footage can show
01
Lawyers and barristers
How we help lawyers and barristers
We give solicitors and barristers an independent technical assessment of video and image evidence, and an expert report prepared for the court. We act for prosecution and defence, plaintiffs and defendants, in civil, criminal and family matters.
Early instruction helps you understand the strengths and limits of the footage before decisions are made about how to rely on it, and prevents useful material being lost through overwriting or conversion.
Typical matters
Questions we answer
- Does the footage actually show the person’s face?
- Can the time shown on the CCTV be relied on?
- Is there a gap or interruption in the recording?
- Has the video or photo been edited or generated?
- Does the footage support or contradict an account of events?
A defence team receives a short CCTV clip that the prosecution says shows their client. We obtain the native export, assess what is actually visible frame by frame, and report the limits of any identification.
02
Police and investigators
How we help police and investigators
We support police, government investigators and private investigation firms with decoding, analysis and authentication of video and images, and independent reports suitable for a brief of evidence.
We work from native exports and body-worn camera files with their audit trails, keep a full chain of custody, and document every step so the work stands up to scrutiny by the defence.
Typical matters
Questions we answer
- Can this proprietary export be played and its timestamps recovered?
- What is the sequence of events across every camera?
- How fast was the vehicle travelling, and how tall is the person?
- Is this third-party video original, or has it been altered?
Investigators hold footage from six cameras with different clock errors. We decode each system, align them on one corrected timeline, and track the people involved from view to view.
03
Insurers and assessors
How we help insurers and assessors
We help insurers, loss adjusters and accident investigators test the video and photos that claims depend on, from dashcam footage in motor claims to images of damage, injury and property.
We check whether claim photos and video are original or have been edited or generated, establish what happened and when, and give clear findings that can support a decision, a negotiation or proceedings.
Typical matters
Questions we answer
- Has this claim photo been edited, reused or generated by AI?
- When and where was the image actually taken?
- How fast was each vehicle travelling before the collision?
- Does the dashcam footage match the account given?
An insurer receives photos of storm damage that look too clean. We examine the metadata, compression and pixels, compare them with the claimed phone, and report whether they are consistent with originals.
04
Businesses and HR
How we help businesses and HR teams
We help businesses, HR teams and in-house legal review workplace incidents, security events and disputed recordings independently, and advise on preserving CCTV before it is overwritten.
An independent examination gives you findings that both sides can trust, whether the footage is used in an internal investigation, an employment dispute, an insurance claim or court proceedings.
Typical matters
Questions we answer
- How do we export our CCTV so it can be used as evidence?
- What does the footage show about how the incident happened?
- Is a recording supplied by an employee genuine?
- Can identifying details be obscured before footage is shared?
After a warehouse injury, a business needs to know what its cameras recorded. We secure the native export, reconstruct the sequence, and provide a report with faces of uninvolved staff obscured.
05
Individuals
How we help individuals
We help people who need to rely on, or challenge, video and images in a dispute: home CCTV, doorbell cameras, dashcams and phone recordings. We explain in plain language what the footage can and cannot show.
If your matter involves a lawyer, we can work with them directly. If it does not yet, we will tell you candidly whether an examination is likely to help before you spend anything.
Typical matters
Questions we answer
- Can you make the number plate or face in my footage clearer?
- My doorbell or dashcam file will not play. Can you open it?
- Is the video or photo someone sent me real?
- How do I keep my footage so it can be used later?
A driver’s dashcam caught a collision, but the clip is blurred at the key moment. We assess what the original file recorded, clarify it where the detail exists, and explain plainly what it shows.
Which service fits
The services each client uses most
A guide to where most matters start. Many involve more than one service, and we will advise on the right scope at the first discussion.
| Service | Lawyers | Police | Insurers | Businesses | Individuals |
|---|---|---|---|---|---|
| CCTV footage analysis | |||||
| Video enhancement | |||||
| Speed, height and distance | |||||
| Video authentication | |||||
| Video decoding | |||||
| Digital image forensics | |||||
| Expert witness |
Independence
Instructed by either side. Our duty is to the court.
Same method, whoever pays
The examination and its conclusions do not change with the party that instructs us.
Limits stated plainly
We report what the footage cannot show as clearly as what it can.
Open to scrutiny
Every step is logged so the other side’s expert can check our work.
Getting started
Three steps to instruct us
You do not need to know which service you need. Tell us about the footage and the question, and we will advise.
Tell us about the footage
Call or send an enquiry with what you hold, what is in dispute and any deadlines. Please don’t send footage yet.
Receive a candid view and quote
We explain what the footage is likely to support, and confirm the scope, timeframe and fee in writing.
Send the evidence securely
We arrange an encrypted transfer or courier, and record a hash value on receipt before any work begins.
Frequently asked questions
Questions about working with us
Answers to the questions clients ask before they first instruct us.
See all FAQsNo. We work for lawyers and barristers, police and investigators, insurers, businesses and individuals. Where a matter is already with a lawyer, we can take instructions from them directly so the work is prepared for the proceedings.
Yes. We are instructed by prosecution and defence, and by plaintiffs and defendants. Our methods and conclusions do not change with the side that instructs us, and our duty in any expert report is to the court.
Yes. Many people come to us with home CCTV, doorbell or dashcam footage before they have a lawyer. We will tell you plainly whether an examination is likely to help before you commit, and can work with a lawyer later if one becomes involved.
Yes. We work with clients across Australia. Footage is transferred securely online or by courier, and we can give evidence in courts and tribunals in any jurisdiction, including by audio-visual link where the court allows it.
Usually straight away. After an initial discussion we confirm scope, timeframe and fee in writing. Simple questions can often be answered within days, and urgent court deadlines can be accommodated.
Yes. All enquiries and evidence are treated in strict confidence. We use encrypted transfer and secure storage, record a hash value on receipt, and keep a full record of who has handled the evidence.
Get expert advice
Not sure where your matter fits?
Tell us what the footage shows, who you are acting for and what you need to establish. We will point you to the right examination and give you a candid view before you commit to any work.
Freecall
1800 865 190
Hours
Monday to Friday, 9.00 am to 5.30 pm
All enquiries are treated in strict confidence. Please contact us before sending any footage so we can advise on the most appropriate transfer method. If you do share footage with us, always use a secure method to protect the integrity of your evidence.